Payment Methods

Last Updated: [20/12/2024]

At cabwoods, operated by the Greater Omaha Chamber, our goal is to provide our customers with secure, convenient, and trustworthy payment solutions. Below is an overview of the payment methods we accept and important details regarding how we handle transactions and payment data.

1. Accepted Payment Methods

  1. PayPal

    • Overview: PayPal is a widely recognized and secure online payment service. You can link your bank account or credit card to PayPal, making transactions both flexible and user-friendly.
    • Guest Checkout: Even if you do not have a PayPal account, you can use PayPal’s guest checkout option to pay with a major credit or debit card.
    • Currency & Fees: All payments are processed in US dollars (USD). PayPal may charge currency conversion or international fees depending on your account settings.

  2. Stripe

    • Overview: Stripe is a reputable online payment platform that supports credit, debit, and certain prepaid cards. The platform employs advanced encryption to protect your financial details during transmission.
    • Card Types: Most major credit and debit cards (e.g., Visa, MasterCard, American Express, Discover) are compatible with Stripe.
    • Security Measures: Stripe meets strict PCI-DSS (Payment Card Industry Data Security Standard) compliance requirements to ensure the security and privacy of your card information.

2. Payment Security

  1. SSL Encryption:

    • Our website uses Secure Socket Layer (SSL) encryption to protect the transfer of data between your browser and our servers. This means any information—including payment details—remains encrypted and indecipherable to unauthorized parties.

  2. Third-Party Gateways:

    • By partnering with PayPal and Stripe, we rely on their secure, continuously audited systems to process payments. cabwoods does not store or handle full credit card details on our own servers.

  3. Fraud Prevention:

    • For your protection, payments may be subject to fraud prevention checks. Should an issue arise—such as a flagged transaction or a verification request—we may contact you for additional information before fulfilling your order.

3. Order Confirmation

  • Immediate Confirmation: When your payment is processed successfully, you will receive an order confirmation email. This email serves as proof of your purchase and includes your order details, shipping address, and estimated delivery window.
  • Failed or Pending Transactions: If a transaction fails or remains pending, we will notify you by email with instructions on how to resolve the issue (e.g., updating your payment method, contacting your bank, or verifying your account).

4. Cancellation & Refunds

  1. Cancellation:
    • If you need to cancel an order before it ships, please refer to our Cancellation Policy. Approved cancellations will be refunded to the original payment method.
  2. Refunds:
    • All refunds—whether partial or full—are issued back to the same payment method used during purchase. Processing times may vary depending on PayPal, Stripe, and/or your bank’s internal policies, but typically appear within 2-5 business days after we approve the refund.

5. Taxes and Fees

  1. Sales Tax:
    • Where applicable, sales tax will be calculated based on your shipping address and applied at checkout in compliance with state and local regulations.
  2. Service Fees:
    • cabwoods does not charge any additional service fees for PayPal or Stripe transactions. However, PayPal and Stripe may have their own currency conversion or international payment fees if you are using a non-US account or funding source.

6. Updating Your Payment Information

If you need to change or update payment details after placing an order (e.g., if your credit card was declined or you entered incorrect information), please contact our customer support at [email protected] as soon as possible. We will guide you through updating the payment method, provided your order has not yet shipped.

7. Questions or Concerns

Should you encounter any issues with payment or have questions about our accepted methods, feel free to reach out to us:

We aim to respond to all inquiries within 1-2 business days.

Thank you for shopping at cabwoods!
We appreciate your trust in our secure payment methods. Our partnership with PayPal and Stripe ensures a seamless checkout process, so you can focus on enjoying our wide selection of authorized books.